Priya Patel
TLDR:
- CDK Global is restoring systems after a cyber incident disrupted over 15,000 retail locations.
- The restoration process is expected to take several days.
Retail technology and software provider CDK Global is actively working to restore systems used by over 15,000 retail locations across North America. The company announced on Sunday that it expects the restoration process to take several days. In the meantime, CDK is engaging with its customers and providing alternative methods for conducting business to mitigate the disruption.
Last Wednesday, CDK Global briefly shut down all its systems to investigate a cyber incident. This outage has significantly impacted U.S. auto retailers, including Sonic Automotive and Penske Automotive, which reported operational hits as the outage continued into its third day on Friday. Hackers responsible for the cyberattacks have demanded millions of dollars in ransom to cease their activities.
CDK Global, a key software provider for car dealerships, informed dealers that the system restoration might take several more days, highlighting the severity of the cyber incident and its wide-reaching impact on the automotive retail sector. The recent acquisition of CDK Global by Brookfield Business Partners for $6.41 billion emphasizes the company’s crucial role in the automotive industry.
In conclusion, the cyber incident at CDK Global has underscored the importance of robust cybersecurity measures in the auto industry and the need for resilience in the face of such attacks.
