Hamilton hit by ransomware attack on Feb 25, city confirms

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City of Hamilton Cybersecurity Incident Summary


  • City of Hamilton confirms Feb. 25 cybersecurity incident was a ransomware attack
  • No personal data or information believed to be compromised

In a recent cybersecurity incident, the City of Hamilton confirmed that they were the target of a ransomware attack on February 25. Mayor Andrea Horwath and City Manager Marnie Cluckie reassured residents that they are working diligently to protect data and systems and minimize impacts. While most services are still being offered, there may be some delays due to manual adjustments being made. A technical advisor has been hired for forensic investigation, and legal counsel, insurers, and Hamilton Police are also involved in the response.

Mayor Horwath emphasized that the priority is to protect the community and restore City services as quickly and securely as possible. After systems are back online, a thorough review will be conducted to make necessary changes and improvements to prevent future incidents. Residents can visit hamilton.ca/cyberincident for updates, a list of disrupted services, and FAQs, or contact the City of Hamilton Customer Contact Centre at (905) 546-2489 for more information.

Overall, the City of Hamilton is working to address the ransomware attack and ensure the safety and security of residents’ data and information.

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