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Hamilton services crippled by cyber attack; program registration suspended

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TLDR:

  • Hamilton’s IT systems are still down due to a cyber attack, causing program registration to be on hold.
  • Critical services like transit, water, and emergency services are still operational.

An article on inTheHammer discusses the ongoing cyber attack in Hamilton that has resulted in the City’s IT systems being down for over a week. As a result, program registration for spring recreation programs has been put on hold. Mayor Andrea Horwath reassured residents that the city is taking the matter seriously and working to restore the systems in a safe and secure manner. While critical services such as transit, water, and emergency services are still operational, other aspects of city operations have been impacted.

The article highlights various areas that have been affected by the cyber attack, including accounts payable information for city vendors, cemetery services, child care services, council meetings, customer contact center operations, engineering services, GIS systems, Hamilton Public Library services, Long-term Care Homes, Municipal Service Centers, online city services, property taxes, provincial offenses office, transit services, and water and wastewater systems. These services are either limited, impacted, or temporarily unavailable due to the cyber security incident.

Despite the challenges posed by the cyber attack, the City of Hamilton is working diligently to restore its systems and resolve the situation as quickly and effectively as possible. Residents are encouraged to stay updated on the city’s website and contact specific service areas for assistance during this time of disruption.


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